Privacy Policy

Scope

This notice describes information handled by the Linssan Inc. appointment website. Information provided separately for tax, immigration, translation, money transfer, or defensive driving course registration services may be subject to additional service-specific notices.

Information collected

When you book, we collect your name, email, phone number, service, team member, appointment date and time, and meeting, language, client, and contact preferences. We also store booking references, appointment status, and changes. The Contact Us form collects your name, email, phone number, message, and optional text message preferences. We retain the submission time, form language, and the consent disclosure shown with those preferences. Hosting providers may process technical request information, such as IP addresses, for operation and security.

Use and access

We use appointment information to arrange, review, confirm, reschedule, or cancel your appointment. Smaila Diallo and the assigned team member can access relevant booking records. Hosting and database providers process information to operate this website; an email provider may process team alerts when configured. Contact form messages and text message consent records are accessible only to the Linssan owner. The website does not include advertising trackers or a mechanism to sell booking details.

Website activity

We measure public page visits, clicks on our phone number and directions links, and the steps reached in appointment booking. Random browser and visit identifiers help estimate visitors and unfinished bookings. Browser identifiers expire after 30 days. For each visit, we also store the approximate city, state or region, and country supplied by our hosting network. VPNs and mobile networks can affect accuracy. Activity records do not store IP addresses, GPS coordinates, or street addresses. We record broad screen-size categories and service or team member selections, but do not copy names, email addresses, phone numbers, private appointment links, or incomplete contact fields into activity events. A saved booking can be linked to its anonymous attempt identifier to count successful submissions. Activity summaries and anonymous individual visit records, including approximate locations, are available to Smaila Diallo and Mouctar Barry. We honor supported Do Not Track and Global Privacy Control browser preferences and exclude staff activity when staff are signed in. Activity records are cleaned up after 400 days during routine website use. We use our own database for this measurement, not third-party advertising trackers.

Cookies and storage

A cookie and local storage remember your EN, FR, or ES language choice. Local and session storage also hold the random identifiers described under Website activity. Staff sign-in uses authentication provided by the hosting platform. Customers do not need a ChatGPT account to browse or book.

Security and your private link

The site uses HTTPS and restricts staff access. Your private appointment link allows access to your booking, so keep it confidential. No method of storage or transmission is completely secure. Do not submit Social Security numbers, financial account details, identification documents, or immigration documents through this booking website or social messages.

Records and requests

Cancelling releases the reserved time but does not automatically erase the appointment record. There is currently no automatic deletion schedule for booking records. Call Linssan to request access, correction, or deletion. Requests may require identity verification and review of applicable recordkeeping obligations.

External links and updates

WhatsApp, Facebook, Instagram, TikTok, and map links open third-party services governed by their own policies. Opening a link may share technical information with that provider; messages you send there are handled on that platform. Updated versions of this notice will be posted here.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Linssan Inc Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at Linssan224@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Automatic appointment texts

You can separately choose automated appointment request, confirmation, change, and cancellation texts by checking the optional SMS box when booking. This is separate from marketing consent. Consent is not required to book or purchase services. Message frequency depends on appointment activity; message and data rates may apply. When the SMS service is active, texts may come from a separate Linssan Inc. texting number displayed on the booking form. Reply STOP to that sending number to unsubscribe, HELP for help, or START to rejoin after stopping. An approved messaging provider processes your mobile number and limited appointment message content to deliver these texts. Consent records stay with Linssan Inc. and are not provided for third-party marketing. Texts do not include tax or immigration documents, service notes, or your private appointment link.

Questions or requests

Contact Linssan Inc. at 833-546-7726 or visit 908 E 230th St, Bronx, NY 10466.